FAQ

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FAQ

Frequently Asked Questions

Can I send all over the world?

Yes, you can send through us, we send globally door to door.

What item can I send and what I can’t send?

Any legal item like FMCG (Cloths, cosmetics, shoes, book and stationery, electronics can be sent through us.

How many days does it take to deliver, if I use your service?

It depends on where you are sending, we send all most over the world with comparatives prices
• Bangladesh 7-10 working days
• India 7-10 working days
• Pakistan 10-12 working days
• For others country destination please get in touch with us

Do I need to pay customs in receiving country?

It totally depends on what item you are sending. So get in touch with us to know more about a payable custom charge.

Can I track my parcel to know about the live status of shipment?

Yes, after placing the booking by us you will be provided a booking reference number for tracking parcel.

What is the best way to communicate with you?

You can communicate by E-mail, Telephone, and social media platform or even through our website by filling up the contact us form.

Get In Touch

476 Katherine Road, Forest Gate-E7 8DP, London, United Kingdom

+44 20 3982 8669

info@stexpress.co.uk

Bangladesh Office

House #60, Road #28, Gulshan-1, Dhaka-1212, Bangladesh.

+88 09609 700 700

info@stexpressltd.com

www.stexpressltd.com

USA Office

75-22 37th Avenue, Jackson Heights, New York (NY)-11372, USA

+1 718 205 6688

info@mailboxmartusa.com

www.mailboxmartusa.com

© ST Express UK Ltd. All Rights Reserved.

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